Office Manager

Full Time | Charlotte, NC

A fast-growing Charlotte-based, venture-backed advanced materials manufacturer of protective coatings is looking for outgoing and hardworking people to add to its team. Previously featured on ABC’s Shark Tank, DetraPel manufactures non-toxic, PFAS-free barrier coatings for industrial and consumer applications in Textiles, Paper & Food Packaging, and Contract Aerosol Manufacturing

The Office Manager role is a full-time in-person role supporting our Operations, Supply Chain, Manufacturing, and Managerial Teams. This role reports to the Operations Manager and is responsible for maintaining efficient day-to-day operations, managing inventory and supplies, coordinating with multiple departments, and ensuring a positive workplace environment. If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we encourage you to apply and help us continue to deliver on our commitments both internally and to our clients.

Responsibilities:

Office Administration & Coordination

  • Serve as the first point of contact for visitors, ensuring a positive and professional environment
  • Answer and direct incoming telephone calls and emails
  • Maintain an up-to-date filing system by scanning and organizing documents
  • Schedule inbound and outbound freight shipments, collaborating with the Operations Manager to uphold post-production shipping and receiving standards
  • Organize, coordinate, and keep team members regularly informed about various projects and their status.
  • Identify process improvements and recommend strategies to enhance efficiency and productivity

Purchasing & Inventory Management

  • Generate purchase orders and ensure alignment of supplier deliveries with production schedules
  • Monitor and maintain optimal inventory levels, including safety stock and replenishment
  • Organize incoming materials by sorting, labeling, reconciling part numbers, and processing item receipts
  • Lead routine inventory counts (weekly, monthly, quarterly) and address discrepancies promptly
  • Catalog and update part numbers for new materials and products in the database
  • Keep master product-part files current with both supplier data and internal records

Supplier & R&D Liaison

  • Communicate between R&D and suppliers, addressing pricing, lead times, and minimum order quantities (MOQs)
  • Collaborate with relevant teams to ensure accurate and timely communication of supplier-related updates

Office Budget & Resource Management

  • Manage the office budget, ensuring adherence to financial guidelines
  • Monitor office supplies (stationery, furniture, appliances, electronics) and place orders to maintain adequate stock
  • Coordinate with Operations Manager or external vendors to uphold a clean, safe, and well-functioning office environment

Compensation: $60,000 - $70,000 yearly

You'll Fit Right In If:

  • You have an Associate or Bachelor’s Degree preferred
  • You have 5+ years of experience
  • You participate in continuous learning and have a do-what-it-takes attitude
  • You are proficient in Google Workspace Suite (Docs, Sheets, Drive, Slides), ERP software, and QuickBooks Online or can quickly learn to use new programs
  • You love working in a team and can demonstrate working well with others in a manufacturing environment
  • You are self-motivated and ambitious to build something, and adaptable to perform well when given the ability to set your own schedule and goals
  • You have previous customer service, bookkeeping, or administrative experience that peers would rave about
  • You have excellent written and verbal communication abilities
  • You have excellent organizational, multitasking, and time-management skills
  • You have strong interpersonal skills to interact positively with all employees
  • You have a strong attention to detail to ensure tasks are completed thoroughly and correctly

About DetraPel:

  • Unlimited PTO
  • Company healthcare benefits + vision + dental
  • 401(k) with company match
  • Performance compensation & stock options
  • Company-sponsored professional development fund
  • Company-sponsored athletic country club membership
  • A fun and rewarding place to work with a collaborative team environment 
  • Quarterly team events

DetraPel is the leading provider of performance coatings for various industrial and consumer verticals. We specialize in developing plastic-free, PFAS-free (100% fluorine-free) coatings that provide superior performance without sacrificing sustainability. DetraPel's brands create products for diverse markets, including paper, food packaging, textiles, and healthcare. Our technologies enhance the durability, resistance, and performance of various substrates while still maintaining recyclability, composability, and reliability.

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